Terms and Conditions - Twickenham Man with Van
Welcome to Twickenham Man with Van. Please read these Terms and Conditions carefully before using our services. By engaging our services, you agree to comply with and be bound by these terms.
1. Definitions
- Company: Twickenham Man with Van.
- Customer: The individual or entity engaging the Company's services.
- Services: Transport and moving services provided by the Company.
2. Services Offered
Twickenham Man with Van provides professional moving and transport services within Twickenham and surrounding areas. Our services include:
- Residential moves
- Commercial relocations
- Furniture transportation
- Specialized item handling
3. Booking and Payments
3.1 Booking Process
Bookings can be made through our online platform or by contacting our customer service. Upon booking, customers will receive a confirmation email outlining the details of the service.
3.2 Payment Terms
Payments are required at the time of booking. We accept various payment methods including credit/debit cards and bank transfers. All prices are quoted in GBP and are subject to applicable taxes.
4. Cancellations and Refunds
Customers may cancel their booking up to 48 hours before the scheduled service without incurring any charges. Cancellations made within 48 hours of the service may be subject to a cancellation fee of 20% of the total service cost.
5. Customer Responsibilities
- Ensure all items are properly packed and labeled.
- Provide accurate information regarding the volume and nature of items to be moved.
- Ensure access to the pickup and drop-off locations.
6. Company Responsibilities
- Provide timely and professional moving services.
- Handle all items with care to prevent damage.
- Maintain the confidentiality of customer information.
7. Liability
Twickenham Man with Van strives to ensure the safety and security of all items transported. However, the Company is not liable for any indirect or consequential losses arising from the provision of services. In the event of damage, the Company's liability is limited to the replacement value of the damaged item.
8. Insurance
We offer optional insurance coverage for added protection of your belongings during transit. Customers are encouraged to opt for insurance to cover high-value items. Details of insurance policies are available upon request.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
Twickenham Man with Van reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any changes via email or through our website. Continued use of our services constitutes acceptance of the revised terms.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
