Health & Safety Policy — Twickenham Man with Van

This Health and Safety policy defines the commitment of Twickenham Man with Van to safe, compliant and sustainable rubbish removal and man and van services. Our aim is to protect employees, customers, contractors and the public while delivering efficient waste collection and removal across our service area. This policy applies to all operations of the company, including vehicle loading, transportation, handling of household and commercial refuse, and the management of site hazards. We will integrate recognised best practice for a man with van in Twickenham while maintaining a clear focus on risk reduction and continual improvement.

We are committed to preventing injury and ill health by identifying and eliminating hazards, or where elimination is not possible, implementing control measures. Management will provide adequate resources for training, personal protective equipment, safe vehicles and documented procedures. All staff, including drivers, loaders and administrative personnel, are expected to cooperate fully with the policy. Subcontractors and third parties working on our behalf must follow equivalent health and safety standards when undertaking rubbish collection or related tasks.

Key objectives include:

• Reducing risk from manual handling and vehicle operations during rubbish removal Twickenham activities.
• Securing loads to prevent spillage and environmental contamination.
• Ensuring safe segregation and disposal of waste streams.

These objectives are supported by measurable targets, regular reviews and a programme of monitoring designed to minimise harm and ensure legal compliance.

Risk Assessment and Control

We will carry out systematic risk assessments for all tasks associated with the rubbish collection service and man with van operations. Assessments will consider vehicle movements, reversing, working near live traffic, manual handling of bulky items, sharps and hazardous materials, and slips, trips and falls. Controls will be proportionate to the level of risk and will be documented, communicated and periodically re-evaluated. Where specialist wastes are identified, the correct procedures for containment, labelling and transfer will be implemented to protect staff and the environment.

Control measures include the provision of appropriate personal protective equipment (PPE), use of mechanical aids for lifting heavy or bulky rubbish, safe loading techniques, and ensuring vehicles are maintained to a reliable standard. Drivers and crew are required to secure loads, check restraints before transit and follow safe access/egress procedures. Vehicle checks, scheduled servicing and clear defect reporting systems are fundamental controls to avoid breakdowns that could introduce additional hazards.

We maintain documented procedures for the segregation of waste types, including recyclable materials, general refuse and limited hazardous items accepted under controlled conditions. Waste transfer and disposal are carried out by authorised facilities in line with environmental and health and safety requirements. All staff must be aware of prohibited materials and the steps to take if suspect waste is encountered during a collection.

Training, Competence and Supervision

Training is essential to ensure all personnel are competent to perform their roles safely. Induction training covers company policies, safe systems of work, manual handling techniques, and emergency procedures. Ongoing training includes practical refreshers, toolbox talks and assessment of driving skills where appropriate. Supervisors will monitor performance on the job and provide coaching to maintain safe practices within the rubbish removal and man and van teams.

Incident reporting and investigation procedures are in place to capture near-misses, accidents and unsafe conditions. All incidents will be recorded, investigated and tracked to root causes, and corrective actions will be implemented without delay. First aid provision, spillage containment and access to emergency services form part of our incident response arrangements. The company will maintain appropriate records and review lessons learned to prevent recurrence.

Monitoring and review are central to the effectiveness of this policy. Health and safety performance will be reviewed through regular audits, performance checks, and management reviews. Records of risk assessments, training, vehicle maintenance and incident investigations will be retained for review and continuous improvement. This policy will be reviewed at least annually or when significant operational changes occur. The organisation is committed to a proactive safety culture where concerns can be raised and addressed promptly, ensuring safe rubbish collection and man and van services across our operating area.